Build Your Career with Curtis Lumber! 

Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation. Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.

Our Ballston Spa location is looking to find an experienced, hard working individual to join our team as a  Branch Administrative Assistant!

$20 - $25 per hour!

Our Branch Admins perform daily and weekly administrative responsibilities in a timely and accurate manner. Assist on the sales floor providing exceptional customer service while engaging in face to face, phone, and electronic sales.  Assist management as needed in administrative duties. 

Job Responsibilities

Customer Service

• Acknowledge, greet, and assist customers in a timely and professional manner
• Handle telephone and electronic inquiries efficiently and effectively
• Identify the needs and provide the appropriate level of assistance to the customer
• Effectively research and resolve customer complaints and conflicts

Administrative

• Ensure accuracy of cash handling, bank deposits, timeliness of deposits, etc.
• Ensure security of cash, cash drawer(s), change, petty cash, deposits, and refunds
• Ensure that all cash, charge, COD, and POA invoices are processed daily
• Ensure proper filing and posting of daily transactions for accurate tracking within specified time frames
• Ensure policy and procedures are followed for all cash handling transactions
• Handle returned checks and bankcard disputes for location
• Order office supplies
• Reconcile EOD paperwork to appropriate reports
• Reconcile EOD Totals and report to Accounting
• Research over/short discrepancies
• Refund calls
• Maintain POS system down kits
• Provide administrative support to management team

Accounts Receivable

• Provide all A/R information necessary for accurate and concise records of customer transactions with respect to authorization/approval and supporting documentation necessary to secure accounts.
• Ensure credits and payments are applied in an accurate and timely fashion
• Ensure proper handling of accounts with specific needs such as: Voucher, State Contract, Purchase Order
• Ensure that returned merchandise and customer credits are processed accurately and in a timely manner
• Track and maintain all tax-exempt accounts, numbers, and files
• Work closely with all branches/customers with respect to applying payments/credits and account balancing
• Review past due accounts and ensure collections are being completed in a timely manner and documented accordingly

Inventory Control

• Ensure inventory receipts are done accurately and timely manner consistent with company policy
• Manage Vendor Credits/Vendor Returns
• Review open order reports and distribute on a regular basis
• Review various inventory reports such as: Resale’s (uncommitted Special Orders), Short Stock Status
• Assist in researching inventory discrepancies

Sales Skills

• Understand the marketplace
• Know product features
• Work to meet prospect customers’ needs
• Effective suggestive and upgrade selling and add on sales
• Effective closing technique
• Share expertise with others 

Qualifications

• Education/Experience: High School diploma or equivalent with a minimum of 1-year related work experience
• Language Ability: Effective communication skills both verbally and in writing with individuals inside and outside of the company
• Math Ability: Ability to perform basic mathematical calculations required to accurately complete assigned tasks
• Reasoning Ability: Ability to interpret a variety of instructions furnished in written or oral form.  Ability to use sound judgment and problem-solving skills to analyze customer needs and to recommend the proper course of action.
• Computer Skills: Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications

PERKS FOR OUR PEOPLE!

Comprehensive Benefit Package - Medical, Dental, Vision • Competitive Wages • 401k with Company Match • Ideal Retail Hours • Paid Holidays & PTO • Bereavement Pay • Profit Sharing • 529 College Savings • Employee Assistance Program • Tuition Reimbursement • Boot Reimbursement • Employee Discount • Community Events • Employee Referral Program

Email us: employment@curtislumber.com

Facebook: @curtislumbercareers

YouTube: @curtislumbercareers

https://www.curtislumber.com/employment/